We're here to help you get the most out of LogSure
Get detailed help with setup, configuration, and troubleshooting
support@logsure.io
Typical response time: 4-8 hours during business hours
Self-service guides and technical documentation
Contact our support team at support@logsure.io with your organisation name and we'll provide your user ID and organisation ID. For security, Firebase credentials are provided by your organisation's LogSure administrator.
Many LogSure tasks require photo verification for quality control. These tasks must be completed through the LogSure mobile app to maintain audit compliance and ensure proper documentation.
Verify your authentication configuration is correct (user ID, organisation ID, Clerk token). If the credentials are correct, contact support as there may be a permissions issue with your account.
LogSure is perfect for businesses that need to manage tasks across multiple locations with quality verification. Contact us to discuss your requirements and get set up with a trial account.
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